Support
Contact Answerlume
Use the direct email below for product support, billing questions, refund requests, privacy requests, or legal notices.
Include the relevant report ID, domain, account email, or charge details when applicable. Do not send passwords, full card numbers, API keys, or other sensitive credentials.
What to include
- Product support: the report ID, submitted domain, and a description of the issue;
- Privacy request: the subject "Privacy request" and the data you want accessed or deleted;
- Refund request: the subject "Refund request" and the billing details listed in the refund policy; or
- Legal notice: the subject "Legal notice" and a clear description of the matter.
Policies
Review the Terms of Service, Privacy Policy, and Refund and Cancellation Policy before sending a request.